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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shonda Fontenot

May 13, 2025

5  out of  5
rating by Shonda Fontenot
"I’ve been with State Farm for several years and I’m very happy with them. They are cheaper than any of the others and that’s for full coverage plus renter’s insurance. They have always handled any issues in a timely fashion and to my benefit. I came from Progressive when Mr. Cassius Burrell sought me out one day showing me I could save money every month and I have been there ever since. Probably 8-10 years or so. Very pleased!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alicia Perow

April 21, 2025

5  out of  5
rating by Alicia Perow
"Awesome and amazing staff"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Tina Green

March 28, 2025

5  out of  5
rating by Tina Green
"Excellent service! Always looking out for the customer. I have been a customer for years. He does my family life insurance and my home insurance"
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Markus H.

March 20, 2025

5  out of  5
rating by Markus H.
"Nice customer service"
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Angell Spot

February 27, 2025

5  out of  5
rating by Angell Spot
"Very helpful customer service"
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William LeBleu

January 17, 2025

5  out of  5
rating by William LeBleu
"Cassius immediately emailed me a copy of the DEC Page for my renters insurance, so I could forward it to my landlord after calling him."
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Kobi Rasouliyan

November 5, 2024

5  out of  5
rating by Kobi Rasouliyan
"Mr. Burrell was absolutely amazing! Very professional and extremely helpful! As someone who is trying to navigate insurance policies and finding what works best for me, it’s not an easy task. He was extremely helpful and explained everything to me in words i understand! Super amazing and cannot recommend him enough! Thanks for all the help!"
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Christopher Henry

September 28, 2024

5  out of  5
rating by Christopher Henry
"Cassius with State Farm goes above and beyond what an Insurance agent should. He does not Hesitate to get stuff done and is not afraid to give advice if and when needed with knowledge and Experience. Anytime I call I know it would be taken care of without any doubt or concern to the best of his ability!"
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Sophia

August 16, 2024

5  out of  5
rating by Sophia
"Great experience and very informative. I am very happy with my choice of agents."
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Lillian Jenkins

July 23, 2024

5  out of  5
rating by Lillian Jenkins
"Mr. Cassius was great. He helped me efficiently find a plan that fit me."
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jared jarrell

July 23, 2024

5  out of  5
rating by jared jarrell
"Amazing service provided and helped me understand each step of getting renters insurance!!"
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Terrie Platt

July 9, 2024

5  out of  5
rating by Terrie Platt
"We have been clients of Mr. Burrell's State Farm for quite a long time. He is honest and doesn't try to pull anything on you. I highly recommend Mr. Burrell!"
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Dee Cage

June 14, 2024

5  out of  5
rating by Dee Cage
"My experience with getting insurance was easy and very affordable. The young lady I spoke with to help me with my renters insurance let me ask as many questions as I needed. I love the fact that they let you know what's available and give the consumer the option on what they so choose. Cassius Burrell State Farm is what's up!"
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Auby Smith

May 17, 2024

5  out of  5
rating by Auby Smith
"State farm insurance, is the way to go, they provided all of my needs without any hassle and their rates were great far better than anyone else I contacted. Thank you state farm renters insurance for all your help."
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Amanda Weary

May 7, 2024

5  out of  5
rating by Amanda Weary
"Service was fast and easy.. agents offered assistance"
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lainey lorraine

May 6, 2024

5  out of  5
rating by lainey lorraine
"Very helpful!"
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Thomas De Bouse

May 2, 2024

5  out of  5
rating by Thomas De Bouse
"My personal experience I feel like is very rewarding primarily based on Cassius explanation of everything."
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Derek Henry (D-RockSteady)

March 21, 2024

5  out of  5
rating by Derek Henry (D-RockSteady)
"Great agency that really cares about their clients! Cassius will go out of his way to help get you what you need and set up. This is the only insurance agency for my family!"
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Halley Henry

March 21, 2024

5  out of  5
rating by Halley Henry
"Fantastic customer service and five star coverage!"
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Robert Deen

March 21, 2024

5  out of  5
rating by Robert Deen
"Mr. Burrell, The insurance you sent us was very easy to thorough and explanatory. Thanks for your help."
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Christina Craig

March 20, 2024

5  out of  5
rating by Christina Craig
"Always professional and prompt. Great customer service! Understanding and adding policies is always a seamless experience."
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Nly Bwb

March 20, 2024

5  out of  5
rating by Nly Bwb
"Cassius Burrell is extremely knowledgeable and epitomizes professionalism and excellent customer service for his clients. He addressed any needs and inquiries we had promptly and thoroughly. His passion to help us understand what are the best options for coverage was evident from the very start. We are so grateful for his kindness and highly recommend others to give him a try who want to experience unprecedented customer service for their insurance needs. He truly cares for his clients. Marilyn B."
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Pam Tibbett

March 19, 2024

5  out of  5
rating by Pam Tibbett
"Hard workers while appointing out how we can save on our bundle package of insurance."
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Josh Berney

March 19, 2024

5  out of  5
rating by Josh Berney
"Best agent in the area!"
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Cassidy Burrell

March 18, 2024

5  out of  5
rating by Cassidy Burrell
"Cassius Burrell is the best insurance agent I have ever had! He and his staff are very professional and they have helped me navigate the world of insurance. If you are Shreveport-Bossier, visit Cassius Burrell off of Bert Kouns. You will not be disappointed!"